AI concierge for vacation rentals

Let your guidebook answer the repeat guest questions

Guests ask in plain language. Your AI Concierge answers from your guidebook, so you spend less time replying. Available on Premium; no guest app or account needed.

Set up your property free

Smartphone displaying a villa guest guide with check-in, house rules, Wi-Fi, and local recommendations, beside keys in a sunlit living room.

Fewer repeat questions. More time for hosting.

Give guests info when they need it, make every stay feel calmer, and create more chances to earn from extras.

Stop typing the same answers

Let guests ask the AI Concierge about check-in, house rules and more. It answers from your guidebook, so you spend less time repeating yourself.

Give guests a stay worth reviewing

Put answers and local tips in one browser link, with no app or account needed. Help guests feel informed and looked after, setting the stage for better reviews.

Earn more from the extras you offer

Add late checkout, airport transfers and experiences to the same guest link. Guests can see what's available, giving you more chances to earn from each stay.

Let guests find what they need on their own

Add AI Concierge on Premium to reply to guests, with your house manual, local tips and extras in the same link.

Answer questions from your guidebook

Guests ask in plain language. AI Concierge uses your property's guidebook to answer questions about check-in, house rules and more.

Search for useful local details

AI Concierge searches the web for opening hours, weather and directions, helping guests plan their day without asking you.

Keep house instructions together

Put check-in details and house rules in one house manual, so guests know where to look throughout their stay.

Share your local favorites

Keep recommendations for places to eat, visit and explore in the same guest link, alongside answers about the property.

Offer extras alongside stay details

Add late checkout, airport transfers and experiences to your guest link, giving guests more options and you more earning opportunities.

Share one browser-based guest link

Share across Airbnb, Vrbo, Booking.com and direct bookings. Guests open the link in their browser, without apps or accounts.

When I started hosting on Airbnb and Vrbo, I kept typing the same check-in answers in both inboxes. Now I send one Haazen link with house details and extras. I get fewer repeat questions, and guests book late checkout through the link, so I earn more from each stay.
Lyne
First-time short-term rental host
Willow Cottage Stays

Frequently Asked Questions

What can Haazen's AI Concierge answer?

Your guests can ask everyday questions about check-in, house rules and local tips in their own words. AI Concierge helps them find answers, so you spend less time replying to the same questions.

Where does the AI Concierge get its information?

It uses your property's house manual and guidebook to answer questions about the stay. It can also search the web for details such as opening hours, weather and directions.

Do my guests need an app or account?

No! Your guests open your Haazen link in their browser. They can ask questions, read your house manual, find local recommendations and see your paid extras without downloading an app or creating an account.

Can I use Haazen with Airbnb, Vrbo and Booking.com?

Yes! You can share your Haazen guest link with guests from Airbnb, Vrbo, Booking.com or direct bookings. You keep the same helpful information in one place, wherever your guests book.

Is AI Concierge included in the Free plan?

AI Concierge is on Premium. You can start with the Free plan to set up one live property and publish your guest link, then upgrade to Premium when you want to add AI answers.

Publish your first guest link free

Start with one live property on the Free plan. Add your house details, share your link, and upgrade to Premium when you're ready for AI Concierge.

Start with the Free plan